The Rise of Chatbots in Mental Health: A Review of the Current State of the Art

In recent years, the technology of chatbots has been gaining momentum as a potential tool to foster mental health. While still experimental in nature, studies have shown promising results in utilizing chatbots for this purpose. This scoping review aims to conceptualize the scope and current state of the art of chatbots fostering mental health.

Chatbots are automated computer programs that are able to hold conversations with humans using a script-based approach. Fully automated versions of internet- and mobile-based interventions (IMIs), such as chatbots, have been widely evaluated in various studies. The potential benefits of chatbots in mental health care are vast, including the extension of healthcare services to remote or underserved populations.

The present age of digitalization has brought about new possibilities for healthcare in general and clinical psychology/psychotherapy in particular. Chatbots could play a significant role in addressing the growing need for accessible and affordable mental health services. By leveraging this technology, healthcare providers can reach a broader audience, reducing the burden on traditional treatment methods.

While chatbots are not a replacement for human therapy, they have shown great potential in supplementing traditional treatments. Studies have demonstrated that chatbots can be effective in providing support and guidance to individuals struggling with mental health issues, such as anxiety and depression. Additionally, chatbots can be tailored to specific needs and populations, making them a valuable resource for healthcare providers.

In conclusion, the use of chatbots in mental health is an exciting and rapidly evolving field. As technology continues to advance, it is likely that we will see even more innovative applications of chatbots in clinical psychology and psychotherapy. By exploring the potential of chatbots in fostering mental health, we can better understand their role in extending healthcare services and improving patient outcomes.

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